Privacy Policy

Effective Date: 26th August, 2025

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. We are committed to ensuring your privacy and data protection in compliance with applicable international standards, including those in the Kingdom of Saudi Arabia (KSA).

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1. Information We Collect

We may collect the following types of personal and technical information:

• Personal Information: Name, email address, phone number, company details, and any other details you provide when booking a call, submitting a form, or subscribing to our newsletter.
• Technical Information: IP address, browser type, device identifiers, referral sources, usage data, and interaction details.

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2. How We Collect Information

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3. Purpose of Data Collection

We use the collected information to:

• Deliver requested services and respond to inquiries.
• Schedule strategy calls or service consultations.
• Improve website performance and content relevance.
• Send newsletters and marketing updates.
• Analyze usage behavior for UX and marketing improvements.

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4. Legal Basis for Processing (KSA Compliance)

We process your data in accordance with the Personal Data Protection Law (PDPL) enforced in the Kingdom of Saudi Arabia. This includes ensuring:

• Data is collected and used for clear and lawful purposes.
• You are informed of your rights to access, correct, or delete personal data.
• Your explicit consent is obtained where required.

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5. Data Sharing & Third Parties

We do not sell your data. However, we may share it with:

• Service providers (e.g., Cal.com, Google, HotJar, Mailchimp) solely to enable platform functionality.
• Regulatory authorities when required by law, especially under Saudi legal frameworks.

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6. Data Storage and Security

We take appropriate technical and organizational measures to:

• Secure your data from unauthorized access.
• Limit access to only those necessary.
• Encrypt sensitive transmissions where applicable.

Although hosted using third-party infrastructure, we ensure data processors are compliant with international standards and local regulations including KSA’s PDPL.

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7. Cookies

We use cookies to:

• Analyze website traffic and behavior.
• Remember preferences for repeat visitors.
• Support embedded booking and analytics tools.

You may disable cookies through your browser settings; however, this may limit your website experience.

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8. Your Rights

Under the KSA PDPL, and depending on your jurisdiction, you may have the right to:

• Access your personal data.
• Request corrections.
• Withdraw consent.
• Request deletion of your data.

To exercise these rights, email us at info@clarvia.sa.

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9. Retention Period

We retain personal information:

• As long as necessary for the purpose collected.
• For compliance with legal and regulatory obligations in the KSA.
• Until you request deletion (where applicable).

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10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date. You are encouraged to review this page regularly.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Clarvia Company LLC,
Abdullah ibn Ja'far al-Bazzaz Street,
Bani Zafar District,
Madinah,
Madinah Al Munawarrah,
Kingdom of Saudi Arabia - 42316.
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Email: info@clarvia.sa

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By using this website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.